How can I transfer billing and invoice management to another team member?

Option 1: Update billing email only

  1. Go to Organization Settings → Billing → Manage Billing

  2. In Stripe, update the billing email address

  3. This person will receive invoices but won't have GitBook access

Option 2: Transfer admin access

  1. Make the new person an Admin in your organization

  2. They can then access Organization Settings → Billing

  3. Update payment method and billing details as needed

  4. Remove your admin access if desired

Option 3: Change organization ownership

  • Add the new person as an Admin

  • Remove other admins if you want single control

  • The admin can manage all billing and team settings

Important considerations:

  • Only organization Admins can access billing settings

  • Billing email changes only affect who receives invoices

  • Payment method changes require access to the Stripe billing portal

For enterprise customers: Contact support for assistance with billing contact changes and invoice customization.

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